Job Description

Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Administrative and Human Resources Assistant to join our team in Hendersonville, TN! The Administrative & HR Assistant is responsible for the overall operations and effectiveness of the Senior Management team. As the main point of contact, the assistant will work and communicate effectively with all internal and external contacts. The assistant handles a large volume of administrative duties including scheduling meetings, answering calls, preparing correspondence, completing their expense reports, and completing other administrative tasks. The role also provides basic HR Assistant support to the Human Resources team, including assisting with onboarding paperwork, maintaining employee records, and other HR-related administrative tasks.

Primary Responsibilities:

• Provide comprehensive administrative support to the Senior Management team, serving as a primary point of contact, coordinating priorities, managing communications, and helping ensure timely follow-through on key assignments and requests.
• Manage calendars, meetings, travel, and day-to-day administrative needs for Senior Management, including scheduling, travel arrangements, expense reports, incoming calls and correspondence, mail distribution, and preparation of presentations, reports, memoranda, and other business materials.
• Provide administrative support to Human Resources, including scheduling interviews, preparing and coordinating onboarding and offboarding documentation and activities, maintaining employee and personnel records, tracking required documentation, and supporting other routine HR processes and employee-related requests.
• Coordinate projects, assignments, and deliverables across Senior Management, Human Resources, and other departments, monitoring timelines, communicating with stakeholders, prioritizing competing needs, and following through to support timely completion.
• Support special projects and other administrative and HR-related responsibilities as assigned, including matters of a sensitive or confidential nature, while exercising appropriate discretion, professionalism, and sound judgment.

Basic Qualifications:

• Requirements: Bachelor’s degree in a related field
• Minimum of 2 years of experience as an assistant;
• Minimum of 2 years of experience of administrative HR experience (e.g., onboarding, recordkeeping, or benefits administration)
• Experience scheduling meetings and travel, planning events, and preparing associated expense reports.

Benefits:

We offer exceptional benefits to our employees, including:

• Competitive salary with a pay for performance bonus
• Fully paid Medical, Dental, and Vision benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
• Pet Insurance
• 3 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.

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